International Mail: Temporary Suspension of Mail Service to Guatemala

On April 11, 2017, the Postal Service™ announced the suspension of most mail services to Guatemala. Until further notice, all Post Offices™ and other acceptance locations must not accept any mail destined to the country of Guatemala, other than Global Express Guaranteed® (GXG®) service, which is still available. The suspension affects Priority Mail Express International® (PMEI), Priority Mail International® (PMI), First-Class Mail International® (FCMI), First-Class Package International Service® (FCPIS®), International Priority Airmail® (IPA®), International Surface Air Lift® (ISAL®), and M-Bag® items.

For already deposited items other than GXG addressed to Guatemala, Postal Service employees must endorse them “Mail Service Suspended — Return to Sender” and then place them in the mail stream for return.

For any returned item bearing a customs form, as well as any item shipped with Priority Mail Express International service, the Postal Service will, upon request, refund postage and fees on mail returned due to the suspension of service.

For all other returned items not bearing a customs declarations form, the Postal Service will, upon request, refund postage and fees on mail returned due to the suspension of service, or the sender may remail them with the existing postage once service to Guatemala has been restored. When remailing under this option, customers must cross out the markings “Mail Service Suspended — Return to Sender.”

Australia Post asks us to inform the designated operators of UPU member countries that, beginning on 14 March, weather warnings have been issued across Northern New South Wales (postcodes 2484, 2429, 2780, 2480, 2602, 2611, 2605, 2606, 2204, 2902, 2612, 2914, 2913, 2614, 2615, 2480, 2481, 2482, 2484). Heavy rainfall is forecast, leading to flash flooding and unpredictable levels in floodways and river crossings. This will affect the collection and delivery of all mail products.

Australia Post thanks all designated operators for their understanding and will update them once the situation has returned to normal.

Update 3/27/17:

Australia Post asks us to inform the designated operators of UPU member countries that, beginning on 27 March, weather warnings have been issued across North Queensland (postcodes 4740, 4741. 4750, 4751, and 4798 to 4820). Heavy rainfall is forecast, leading to flash flooding. This will affect the collection and delivery of all mail products.

Australia Post thanks all designated operators for their understanding and will update them once the situation has returned to normal.

Update 3/28/17:

Australia Post asks us to inform the designated operators of UPU member countries that the weather warnings across northern New South Wales (postcode areas 2204, 2429, 2460, 2480, 2481, 2482, 2484, 2602, 2605, 2606, 2611, 2612, 2614, 2615, 2780, 2902, 2913 and 2914) ended on Monday, 27 March 2017, and all postal services are again operating as normal.

Update 3/31/17:

Cyclone Debbie, with its 161 mph winds, has caused havic in parts of coastal Australia.  Australia Post asks us to inform the designated operators of UPU member countries that it is continuing to experience severe weather in Queensland. As of today, 30 March 2017, all postal services in Queensland (postcodes 4xxx) are suspended, affecting delivery and lodgement across all products.

Australia Post thanks all designated operators for their understanding and will update them once the situation has returned to normal.

Update 4/4/17:

Australia Post asks us to inform the designated operators of UPU member countries that, in addition to the impacts on the state of Queensland, Cyclone Debbie has now also caused flooding in New South Wales.

Australia Post thanks all designated operators for their understanding; it will update them once the situation has returned to normal.

The designated operator of Spain, Correos y Telégrafos, asks us to inform the designated operators of other Union member countries that the east coast of the country is currently experiencing flooding.

The affected postal codes are as follows: 03590, 03599, 03710, 03140, 03149, 03300, 03311, 03312, 03313, 03315, 03316, 03318, 03321, 03322, 03189, 03193, 03317, 03325, 03190, 03191, 03182, 03183, 03188, 03180, 03181, 03184, 03185, 03186, 30330, 30390, 30395, 30593, 30594, 30200, 30201, 30202, 30203, 30350, 30351, 30353, 30392, 30399, 30320, 30329,30331, 30332, 30333, 30334, 30335, 30338, 30860, 30868, 30870, 30875, 30876, 30877, 30878, 30879, 30590, 30591, 30592, 30720, 30730, 30739, 30740, 30700, 30708, 30709, 46670, 46843, 46844, 46860, 46868, 46869,, 46890, 46891, 46910, 46870, 46192, 46193, 46194, 46900, 46901, 46909.

As a result, some roads are closed and some areas are difficult to access. In certain locations, the army is assisting with evacuation and rescue efforts. According to the weather forecast, the storm will be approaching the Balearic Islands in the next few hours. The delivery and collection of mail is thus being seriously affected in all these areas.

Correos y Telégrafos thanks all member countries for their understanding and will update the designated operators through EmIS as soon as the situation returns to normal.

Update 12/21/16:

During yesterday 19/12 and today 20/12 and due to heavy floods, the collection and delivery of all kind of postal items has been interrupted in the following 84 zipcodes affecting 3 provinces located in Spain South East:

·         Alicante (03XXX): 28 zip codes

03590 03599 03710 03140 03149 03300 03311 03312 03313 03315

03316 03318 03321 03322 03189 03193 03317 03325 03190 03191

03182 03183 03188 03180 03181 03184 03185 03186

 ·         Murcia (30XXX): 40 zip codes

30330 30390 30395 30593 30594 30200 30201 30202 30203 30350

30351 30353 30392 30399 30320 30329 30331 30332 30333 30334

30335 30338 30860 30868 30870 30875 30876 30877 30878 30879

30590 30591 30592 30720 30730 30739 30740 30700 30708 30709

 ·         Valencia (46XXX): 16 zip codes

46670 46843 46844 46860 46868 46869 46890 46891 46910 46870

46192 46193 46194 46900 46901 46909

We will report when collection and delivery processes are resumed.

Update 12/23/16:

Further to EmIS 134/2016, the designated operator of Spain, Correos y Telégrafos, asks us to inform the designated operators of other Union member countries that the situation is now almost back to normal. Correos expects to begin normal delivery of postal items as of tomorrow. Nevertheless, it should be noted that there may be some items that have arrived in the last few days that are awaiting delivery and that there may be slight delivery delays until the situation is fully restored.

The collection and delivery of postal items continues to be affected in the areas covered by postal codes 30710, 30590, 30591, 30592, 30720, 30729,30730, 30739, as some post offices have been flooded.

Correos y Telégrafos thanks all member countries for their understanding and will update the designated operators through EmIS as soon as the situation returns to normal.

Update 12/27/16:

Further to EmIS 134/2016 and 137/2016, the designated operator of Spain, Correos y Telégrafos, asks us to inform the designated operators of other Union member countries that the situation is getting better and the delivery of postal items to the regions that were still affected (postal codes 30710, 30590, 30591, 30592, 30720, 30729,30730, 30739) will be as usual from today, 27 December 2016.

Correos y Telégrafos thanks all member countries for their cooperation.

The designated operator of Thailand, Thailand Post, asks us to inform the designated operators of other Union member countries that heavy rain and flooding in the southern part of the country are having an impact on mail operations and transportation, resulting in delays in the delivery of letter post, parcels and EMS items throughout the provinces and regions affected.

The following postcode areas are affected to a greater or lesser extent by floods:

77xxx, 80xxx, 84xxx, 85xxx, 86xxx, 90xxx, 92xxx, 93xxx, 94xxx and 96xxx.

Thailand Post thanks all member countries for their understanding and will update the designated operators through EmIS as soon as the situation returns to normal.

The designated operator of Germany, Deutsche Post, asks us to inform the designated operators of other Union member countries of the following:

Owing to the recent Lufthansa pilots' strike and service limitations imposed by that airline, coupled with extremely heavy peak volumes, there is presently heavy congestion for airmail at Frankfurt Airport. Deutsche Post's office of exchange in Frankfurt is running smoothly, and there are no major delays for mail arriving or leaving by road. However, all the airport logistics and the Frankfurt airmail centre are severely impacted.

Deutsche Post is attempting to bypass the affected areas wherever possible, but heavy delays in the processing of inbound, outbound and transit airmail are inevitable. The situation is likely to remain critical for several days at least. Between now and 23 December, it is therefore advisable for designated operators to dispatch mail to Frankfurt by surface routes wherever possible, in order to ensure smooth processing.

Deutsche Post thanks all member countries for their understanding and cooperation.