International Mail Service, Inc. has designed our paperwork to be as easy as possible. Filled out properly, the shipping documents will route your mail and allow us to provide an accurate, timely invoice.
Our all-inclusive pricing structure includes the inbound transit costs (shipments of 5 lbs or more) - no matter where you're located! If outside of our immediate pickup area, we'll pay the UPS charges or have one of our contracted LTL carriers get your mail the same day (if called by 2:00 pm EST).
Filling out the IMS Airbill (preprinted)
1. Include a job or PO number (upper left corner) and we'll reference on your invoice.
2. If you don't have preprinted airbills, fill in your company name, address, etc. using the contact you want the invoice sent to.
3. Choose service level(s) required, fill in contents (pc count if known), and weight in lbs on the corresponding lines.
4. Sign and date in lower left corner. 5. Keep white copy for your records and send yellow copy with shipment to IMS.
Note: For those that do not have preprinted airbills, you can fill out and print one from our web site here.
Preparing a mailing for IMS pickup
For customers located within our daily pickup area, place mail in USPS tubs, corrugated cartons, or brick stacked on pallets (for larger jobs). If jobs are palletized, pallet(s) need to be stretch wrapped securely. Then fill out airbill and leave both copies with mail - our driver will sign/date and leave the white copy for your records.
Shipping mail to IMS
For shipments totaling LESS than 200 lbs: Ship to IMS via UPS Ground Service using our account number (call if needed). When applicable, please package in boxes weighing 30-50 lbs. Note that if your mailing is less than 5 lbs (net weight of mail) a charge will appear on your invoice equivalent to the UPS Published Commercial Ground rates.
For shipments totaling MORE than 200 lbs: Place mail in corrugated cartons or USPS mail tubs and place on pallet(s). Stretch wrap pallets securely including top if using open tubs. Place an IMS pallet label on each end of pallet(s). IMS will schedule pickup via common carrier and provide preprinted Bill of Lading (via fax). Shipment will come to IMS "freight collect" as we pay all transit costs.
Send shipments to the following address:
International Mail Service, Inc. 692 South 8th Street, Suite A Kalamazoo, MI 49009
Schedule pickups by calling 800-466-MAIL
A note about Credit Card payments
IMS will accept MasterCard and Visa for payment, however due to increased card processing fees, we will be charging a fee of 2.5% (4% for International cards) for any amounts in excess of $3,000 effective July 1, 2008.
